Courses | Years | Semester | Eligibility Criteria | Marks Required |
---|---|---|---|---|
BBA (H) Hospitality & Tourism Administration | 4 | 8 | Passed/Appeared in 10 + 2 (Stream: Any Stream) | 50% |
Students rotate through core & allied hotel departments for holistic exposure:
Department | Key Learning Outcomes |
Kitchen & Culinary Operations (Hot Kitchen/Bakery/PΓ’tisserie) | Food Preparations, Kitchen Management, International Cuisines, Inventory & Stock Control, Hygiene, HACCP & Safety Standards & many more |
Front Office & Housekeeping Operations | Guest Cycle, Guest check-in/out, reservations, concierge services, handling complaints, Room cleaning Process, standards, Inventory Management, Sustainability Practices, Linen & Laundry Management & many more. |
Food & Beverage Operations & Management | Restaurant Management, Beverage Operations, Bar management, POS systems, Events & Banquet Operations, F&B Control & many more. |
Revenue /Reservations Management, Sales & Marketing Operation | Pricing Strategies, Channel Management, Group Reservations Revenue Management, Digital Marketing, Event Promotions & many more. |
HR & Training Operations | Staff scheduling, recruitment basics, employee engagement & many more. |
Department | Key Learning Outcomes |
Events | Planning, Organizing, Budgeting, Event Handling/Basic Operations & Many More |
Security, and Maintenance | Duty Schedule Preparation, Ensures the safety and security of guests and property & Many More |
Purchase & Procurement | Operational Cycle, Sourcing, Managing supplies and equipment & Many More |
IT | Ensure smooth operations and a positive guest experience by managing technology, providing technical support, implementing systems, and maintaining cybersecurity, Data Backup & Recovery & Many More |
Recreation/Spa/Gym | Enhance guest experiences by offering leisure activities, wellness treatments, and fitness facilities, contributing to guest satisfaction and overall property success |
Program Structure: 4 years (8 semesters) | Assessment Ratio: 40% Academic + 60% Workplace Performance
1. Academic Examinations includes the following: Theory Exams: Semester-End Tests & Case Studies Practical Assessments- Lab Demonstrations & Viva Voce
2. For the award of marks, 80% marks for internship would be on the basis of feedback from the industry in a prescribed Performance Appraisal Form (PAF). It will be the studentsβ responsibility to get this feedback/assessment form completed from the various departments of the hotel for the purpose of submission to the institute at the end of Internship (semester wise). For the remaining 20% marks, students would be assessed on the basis of presentation before a selected panel. A hard copy of the Project Report will also have to be submitted to the panel alongwith VIVA & VOCE Presentations.
3. Workplace Performance Evaluation Employer Assessments: KPI-Based Reports: Graded on punctuality, teamwork, problem-solving, Time Management, Work Knowledge, Guest interaction skills during internships. Project Deliverables: E.g., designing a banquet event or optimizing F&B cost controls, evaluated by industry mentors
4. Skill Demonstrations: On-Site Tasks: E.g., Executing a kitchen service, Menu Planning for an F&B events/etc assessed via supervisor feedback
5. Reflective Learning (Mandatory for Certification) Learning Portfolios: Journals / Log Book documenting weekly workplace experiences and skill growth Final Presentation: Showcasing key takeaways from WILP
Pattern of Examination | Exam Parameters |
Continuous Assessment (Blended Mode) | π Regular assignments, quizzes, and case studies to track
student progress. π Industry-relevant problem-solving tasks and real-world application exercises. π Participation in discussions, presentations, and group projects |
Industry-Based Projects/Training Presentations/Log Book Preparation & Submission/ Project Report Preparation & Submission | π Students undertake projects aligned with their internships, areas. π Project reports are evaluated by both faculty members and industry mentors. π Projects contribute significantly to final grades. |
Internship Performance Review (by Industry Supervisors, Academic & Industry Experts). | π Students undergo performance evaluation based on practical exposure and execution of tasks. π Supervisors at the workplace provide feedback on professional skills, discipline, and work ethics. π Mid-term and final internship reviews determine learning effectiveness |
Practical Skill Assessments | π Hands-on training in multiple departments. π Assessment through live demonstrations, role-playing, and real-time problem-solving. π Faculty and industry professionalsβ grade practical competencies. |
Final Examination | π A comprehensive exam covering the syllabus of the applicable semester. π Objective and subjective assessment methods, including written tests, practical, VIVA VOCE Presentations. π Practical skill tests conducted in simulated hotel environments. |
Certifications & Grading | π Students receive a final cumulative score based on all evaluation components. π Grading criteria include classroom academic performance, industry, project results, and internship feedback. π Upon successful completion of the final semester, students are awarded a degree |