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Programmes Offered

BBA (Hons.) Hospitality & Tourism Administration
Courses Years Semester Eligibility Criteria Marks Required
BBA (H) Hospitality & Tourism Administration 4 8 Passed/Appeared in 10 + 2 (Stream: Any Stream) 50%

PROGRAM OVERVIEW & CURRICULUM FRAMEWORK UNDER WORK INTEGRATED LEARNING PROGRAM

  • Curated academic model which includes foundation courses, events exposure, industry visits & field trips in the initial semester followed by observational Internships & On the job Training.
  • With diverse structures and global variations, the WILP caters to the dynamic needs of the sector, ensuring graduates are work-ready and competitive.
  • Each Semester students can earn a recognized Degree + Industry Certifications
  • As per the WILP Curriculum Framework, exposure to Internships & On the Job Training is an integral part of the curriculum which is generally splitted among the key areas such as the Food Production, Food and Beverage Service, Accommodation Operations, and Front Office Operations.
  • The WILP Activity includes, Basic Foundation Courses on Campus, Paid Semester-in-Practice @ Luxury Hotels, Industry Workshops & Live Projects (Hotel Based Case Studies/Hospitality Operations/F&B Management/Culinary Management/Rooms Division Management & much more
  • The Blended Learning Model includes:
    • 20% Classroom (Theory, Continuous Assessments, Events Exposure, Practical Training, Industry Exposure & Basic Fundamentals)
    • 80% Workplace (Observational Internships/ On Job Trainings/ Project Reports /VIVA VOCE & Mentorship)

CLASSROOM TRAINING & PRACTICAL SESSIONS THROUGH INTERNSHIPS & ON THE JOB TRAINING

  • Orientation Session (1 week)
  • Introduction to Foundation Courses, Hotel Management Operations, Working Process of Core & Allied Hotel Departments, Hospitality Etiquettes, Workplace Ethics, etc.
  • Soft skills development (Teamwork, Problem-Solving, Business Communication, Grooming & Personality Development & Network Building)
  • Nutrition Foundation Course
  • Basic Computer Fundamentals & Mentored Seminar Sessions
  • Exposure to Events, Hotel Operations, Industry Visits & field trips organized by the Institution
  • Internship (Rotational)Training Across Key Departments in Hotels

KEY LEARNINGS WHILE ON INTERNSHIPS & ON THE JOB TRAINING

Students rotate through core & allied hotel departments for holistic exposure:

Department Key Learning Outcomes
Kitchen & Culinary Operations (Hot Kitchen/Bakery/PΓ’tisserie) Food Preparations, Kitchen Management, International Cuisines, Inventory & Stock Control, Hygiene, HACCP & Safety Standards & many more
Front Office & Housekeeping Operations Guest Cycle, Guest check-in/out, reservations, concierge services, handling complaints, Room cleaning Process, standards, Inventory Management, Sustainability Practices, Linen & Laundry Management & many more.
Food & Beverage Operations & Management Restaurant Management, Beverage Operations, Bar management, POS systems, Events & Banquet Operations, F&B Control & many more.
Revenue /Reservations Management, Sales & Marketing Operation Pricing Strategies, Channel Management, Group Reservations Revenue Management, Digital Marketing, Event Promotions & many more.
HR & Training Operations Staff scheduling, recruitment basics, employee engagement & many more.

PRACTICAL REAL WORK EXPOSURE TRAINING DEPARTMENTS

Department Key Learning Outcomes
Events Planning, Organizing, Budgeting, Event Handling/Basic Operations & Many More
Security, and Maintenance Duty Schedule Preparation, Ensures the safety and security of guests and property & Many More
Purchase & Procurement Operational Cycle, Sourcing, Managing supplies and equipment & Many More
IT Ensure smooth operations and a positive guest experience by managing technology, providing technical support, implementing systems, and maintaining cybersecurity, Data Backup & Recovery & Many More
Recreation/Spa/Gym Enhance guest experiences by offering leisure activities, wellness treatments, and fitness facilities, contributing to guest satisfaction and overall property success

WILP Hotel Management Examination Framework

Program Structure: 4 years (8 semesters) | Assessment Ratio: 40% Academic + 60% Workplace Performance

1. Academic Examinations includes the following: Theory Exams: Semester-End Tests & Case Studies Practical Assessments- Lab Demonstrations & Viva Voce

2. For the award of marks, 80% marks for internship would be on the basis of feedback from the industry in a prescribed Performance Appraisal Form (PAF). It will be the students’ responsibility to get this feedback/assessment form completed from the various departments of the hotel for the purpose of submission to the institute at the end of Internship (semester wise). For the remaining 20% marks, students would be assessed on the basis of presentation before a selected panel. A hard copy of the Project Report will also have to be submitted to the panel alongwith VIVA & VOCE Presentations.

3. Workplace Performance Evaluation Employer Assessments: KPI-Based Reports: Graded on punctuality, teamwork, problem-solving, Time Management, Work Knowledge, Guest interaction skills during internships. Project Deliverables: E.g., designing a banquet event or optimizing F&B cost controls, evaluated by industry mentors

4. Skill Demonstrations: On-Site Tasks: E.g., Executing a kitchen service, Menu Planning for an F&B events/etc assessed via supervisor feedback

5. Reflective Learning (Mandatory for Certification) Learning Portfolios: Journals / Log Book documenting weekly workplace experiences and skill growth Final Presentation: Showcasing key takeaways from WILP

Pattern of Examination Exam Parameters
Continuous Assessment (Blended Mode) πŸ“Œ Regular assignments, quizzes, and case studies to track student progress.
πŸ“Œ Industry-relevant problem-solving tasks and real-world application exercises.
πŸ“Œ Participation in discussions, presentations, and group projects
Industry-Based Projects/Training Presentations/Log Book Preparation & Submission/ Project Report Preparation & Submission πŸ“Œ Students undertake projects aligned with their internships, areas.
πŸ“Œ Project reports are evaluated by both faculty members and industry mentors.
πŸ“Œ Projects contribute significantly to final grades.
Internship Performance Review (by Industry Supervisors, Academic & Industry Experts). πŸ“Œ Students undergo performance evaluation based on practical exposure and execution of tasks.
πŸ“Œ Supervisors at the workplace provide feedback on professional skills, discipline, and work ethics.
πŸ“Œ Mid-term and final internship reviews determine learning effectiveness
Practical Skill Assessments πŸ“Œ Hands-on training in multiple departments.
πŸ“Œ Assessment through live demonstrations, role-playing, and real-time problem-solving.
πŸ“Œ Faculty and industry professionals’ grade practical competencies.
Final Examination πŸ“Œ A comprehensive exam covering the syllabus of the applicable semester.
πŸ“Œ Objective and subjective assessment methods, including written tests, practical, VIVA VOCE Presentations.
πŸ“Œ Practical skill tests conducted in simulated hotel environments.
Certifications & Grading πŸ“Œ Students receive a final cumulative score based on all evaluation components.
πŸ“Œ Grading criteria include classroom academic performance, industry, project results, and internship feedback.
πŸ“Œ Upon successful completion of the final semester, students are awarded a degree